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Receptionist - State Farm Agent Team Member

Full Time in Grapevine - TX

Responsive recruiter
Benefits
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYI opened my agency in 2020 after spending two decades as a State Farm Executive, bringing with me deep experience in leadership, customer relationships, and driving high-performing teams. Today, our office includes seven team members and continues to grow. I hold an undergraduate degree in Psychology, a Law Degree, and an MBA, and I’m a proud mom of four boys. Giving back is a core part of who we are — we’re actively involved in supporting organizations such as Grace of Grapevine, Viola’s House Dallas, and the Esperanza Project.We offer a strong benefits package that reflects our commitment to taking care of our team, including a $100,000 life insurance policy, a monthly health stipend, a 401(k) with a 4% match, travel bonuses, quarterly bonus opportunities, and an extensive third-party training program for Sales Team Members. Work–life balance is a priority here as well.Our agency is ranked in the top 3% of all State Farm agencies, and our culture reflects that standard — high-performance, collaborative, and focused on winning together. We’re looking for people who love being part of a successful team, are service-minded, and genuinely enjoy helping others. High achievers, self-starters, and those with strong character and integrity thrive here. If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.ROLE DESCRIPTIONJocelyn Hope - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation $45,000.00 - $55,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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