Jocelyn Hope

"It was nice to find a very knowledgeable agent who was able to assist in my insurance needs. What I was most impressed with though was the personal and professional assistance I received from Danielle during afterhours helping me set up my online account. I've found a winner in Jocelyn Hope's State Farm and would highly recommend her services!"

"Jocelyn and her team have taken insurance to a new level of customer service and attention. It is a pleasure to walk into the office. Each person gives you attention that most businesses have forgotten. They treat you as if they have done business for a long time, they care. I am proud to be a part of this State Farm family. I highly recommend any one that wants an organization that will go beyond the norm to meet your family's insurance needs."

"Jocelyn and her team has been absolutely amazing since we were first introduced. They have not only assisted me with choosing the best life insurance policies but they've helped me and my fiancé select renters and car insurance during our recent transition to Dallas! I think so highly of her knowledge and service that I requested she host a zoom presentation for a few of my family and friends. I would highly recommend her to all."

"I contacted the company to close the two-vehicle insurance I was informed of a value and two months later the values ​​were changed without prior notice. I went back to Talk to Agent Jocelyn and was informed that there were discounts entered that I was not informed of at the beginning of the policy. the same one trying to sell services that I didn't ask and said that if I didn't accept the value would be higher. totally unprofessional the agent was cold in response to her and every hour she informed me a different value. she lied from the beginning and at no time was she clear with her past training."

"Ms Jocelyn, you have a gold mine w/Danielle as a part of your staff; and Danielle, you're tops in every way ---- YOU ARE: courteous, knowledgeable, professional, and very patient; ... there should be more people like you in this world ---you are the definition of very kind & very helpful ,,,, 👍"

"I was looking for insurance because I was purchasing a new car. It was a Thursday or Friday late afternoon and I thought I would try just one more Agency, because all of the others were so expensive. I called the office of Jocelyn hope State farm insurance in Grapevine Texas because I remembered my family used State farm. I called and I spoke with Danielle Underwood and she was so helpful and got me discounts that I never even would have thought I was eligible for. I get Social Security Disability so I get a check once a month. I needed to have my insurance in effect when I got my new car so Danielle worked it out so that I could come into the office when I got my check and to pay them at that time and it was just unbelievable how much she did for me to get me to get my vehicle home that weekend. I would recommend the office of Jocelyn hope State farm agency in Grapevine Texas to anyone who needs insurance that wants good customer service and people that truly care about them that is how the State farm agency of Jocelyn hope treats you. And I later found out that Danielle Underwood is also the office manager. That made me really comfortable that the office manager took care of me and helped me when she really could have had somebody else underneath her do that. It is just amazing they are amazing people and I highly recommended that you contact their agency and get your insurance through them! They beat ALL the other quotes I had sent to me. Thank you Danielle, Jocelyn and the staff at your Agency!!! ** Ronda Worth"

"Michael did a wonderful job putting a life insurance plan in place for our family. He listened to our concerns and needs and went through the policies in great detail that was easily to understand and was able to help us determine the best option for out entirely family."