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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tam Hi

September 14, 2023

5  out of  5 rating by Tam Hi
"Life insurance! What a complete pleasure it was speaking with Jocelyn about life insurance. I appreciated that she wasn’t trying to sell me plans but rather help me to completely understand life insurance . I can tell she’s passionate about what she does. It was refreshing to speak with someone who cares about something that’s important in your life. Thanks again, Jocelyn"

Marina Palmer

September 6, 2023

5  out of  5 rating by Marina Palmer
"Tara was helping me out to get new quotes and what an amazing customer service. I got a call at 9 am and by mid day I became a policy holder for my auto and home. State Farm was able to save me $1500 monthly combined for both policies. I highly recommend this office and insurance coverage to everyone."

Robert Mike Miori

August 30, 2023

5  out of  5 rating by Robert Mike Miori
"Shani explained our situation to us perfectly."

P Stuart

August 24, 2023

5  out of  5 rating by P Stuart
"Tara was super helpful, friendly & explained everything that I had questions about. Great rates too, no other place compared. So glad I found this agency!"

Emmett Myatt

August 23, 2023

5  out of  5 rating by Emmett Myatt
"Shani was awesome and help me as a new customer during a difficult situation. The entire team at Jocelyn Hope StateFarm were informative and responsive to all my questions. I highly recommend them to anyone who needs insurance."

Crystal Gross

August 22, 2023

5  out of  5 rating by Crystal Gross
"Tara is a wonderful asset to the office. She is very knowledgeable and answered all of my questions."

EJ Williams

August 22, 2023

5  out of  5 rating by EJ Williams
"Jocelyn came highly recommended and I see why! She and her staff, Shani and Tara, took great care of me for my new policies. Very knowledgeable and made sure I got the right coverage. Happy to have found the right agency for my needs!"

J S

August 21, 2023

2  out of  5 rating by J S
"They are very deceptive and raise your rates without cause. Don’t trust them"

Dr. Ashley D Bridgewater

August 15, 2023

5  out of  5 rating by Dr. Ashley D Bridgewater
"I personally believe Dr. Hope is AH-MAZING and I personally believe you would believe that too. Dr. Hope saved me a total of $246.24 on my car insurance with having the same coverage as I did with Progressive. Not only did Dr. Hope save me money, educated me, but gave me the confidence and assurance to trust her as my new agent. I believe wholeheartedly that this did not happen by coincidence or happenstance, but was ordained and intentional by God, and for that I am grateful."

daniel pereda

August 10, 2023

5  out of  5 rating by daniel pereda
"Everything was perfect, awesome service from Tara"

dolo.a8

August 8, 2023

5  out of  5 rating by dolo.a8
"Thanks to Michael, he helped me out so much and gave me the best quote."
Profile photo of Keya McClain

Keya McClain

August 5, 2023

5  out of  5 rating by Keya McClain
"Great session at the Women’s Empowerment event in Dallas. Jocelyn’s courageousness and beautiful energy was amazing."

Stacey Jackson

August 5, 2023

5  out of  5 rating by Stacey Jackson
"Jocelyn is absolutely amazing!!!"

Demetria Ivory

August 5, 2023

5  out of  5 rating by Demetria Ivory
"It was a pleasure to hear Jocelyn speak today. I am thankful for her story and appreciate her journey. Continue to bless others as you are blessed."

Jaime

August 5, 2023

5  out of  5 rating by Jaime
"Jocelyn is extremely professional and it was a pleasure attending her planning session!"

o Musa

August 3, 2023

5  out of  5 rating by o Musa
"Shani really made my day by helping me with my inquiry. She has very good public relations. Thumbs up for her. And I'm going to meet her soon.🥰"

Kenny Simpson

August 2, 2023

5  out of  5 rating by Kenny Simpson
"Easy to work with and prompt! Answered all questions!"

Eboni Ogbeide

July 28, 2023

5  out of  5 rating by Eboni Ogbeide
"I am proud customer of Jocelyn Hope-State Farm Agent. The staff are prompt and efficiient in resolving concerns relating to your insurance related matters. Happy !!!!"

Miranda Martinez

July 26, 2023

5  out of  5 rating by Miranda Martinez
"I had a great experience speaking with Tara. She was extremely helpful and answered all of the questions I had. On top of it was super sweet. Highly recommend!"

Caroline Engle

July 18, 2023

5  out of  5 rating by Caroline Engle
"Just moved to the area and had to switch over my coverage. This team (Shani in particular) were absolutely wonderful to work with! Thanks to them for making this process such an easy one. Highly recommend working with them."

Kristan Baacke

July 14, 2023

5  out of  5 rating by Kristan Baacke
"I LOVE the friendliness and quick responses I receive every time I call! We have auto and home owner’s insurance with State Farm, but also needed renter’s insurance for our son at college. Shani was very prompt in providing me a quote and getting all the information his apartment complex needed. She was very professional, helpful, and kind. I felt like I was talking to friend!"

Katnip T

July 14, 2023

5  out of  5 rating by Katnip T
"Best agent I've ever had! Shani was well informed, friendly, professional and very helpful. She took the time to answer all of my questions and explained everything in great detail. It doesn't get much better than that!"

Lauren Iannetta

July 14, 2023

5  out of  5 rating by Lauren Iannetta
"Emilee was extremely helpful. I had many questions and she was very patient with me and very knowledgeable."

Audrey

July 14, 2023

5  out of  5 rating by Audrey
"I love having been assisted by Tara! She is so helpful, always quick to respond and has a great attitude!!"

zarr monique

July 14, 2023

5  out of  5 rating by zarr monique
"Shani Chapman was the very nice and helpful ! great services !"