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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ronequia McGregor

July 12, 2024

5  out of  5 rating by Ronequia McGregor
"Very thorough and cares for their customers"
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Thao Loh

July 4, 2024

5  out of  5 rating by Thao Loh
"We had the best experience with Tonia Tillman! Great customer service and super personable! Highly recommend!"
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June 28, 2024

5  out of  5 rating by A W
"I have had an outstanding experience with Jocelyn Hope State Farm, with my vehicle needs. When I faced vehicle issues, the assistance provided was nothing short of amazing. They responded promptly and ensured I was back on the road in no time. Moreover, every time I call, they answer all my questions with remarkable efficiency and the sweetest tone. Their customer service is consistently top-notch, making every interaction pleasant and reassuring. Additionally, their rates are amazing, and being able to stack auto and life insurance is a no-brainer. Highly recommend Jocelyn Hope State Farm for their exceptional service, dedicated support, and great insurance options!"
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Danny W

June 26, 2024

5  out of  5 rating by Danny W
"Friendly, 5 star service"
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Support Team

June 26, 2024

5  out of  5 rating by Support Team
"Kristie is great. Very helpful"
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Mark Russell

June 26, 2024

5  out of  5 rating by Mark Russell
"Kristie is so kind and knowledgeable, she helped explain my policies and saved me so much on my insurance! Definitely recommend this agency!"
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Ronald Skinner

June 26, 2024

5  out of  5 rating by Ronald Skinner
"Very knowledgeable and professional."
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Shin Haynes

June 26, 2024

5  out of  5 rating by Shin Haynes
"Jocelyn Hope and Staff were SIMPLY AMAZING! I received the absolute best service I have ever experienced, they went above and beyond to answer all of my questions and they were very patient with me. Not to mention the huge savings I received by switching insurance carriers! I am definitely glad I chose her as my Agent, and will be referring my friends and family! They ALL are definitely 5 ⭐️ x 2!!!"
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Teeny Sanders

June 17, 2024

5  out of  5 rating by Teeny Sanders
"The lady that helped me was amazing! She was so helpful and was able to update my account quickly!"
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PK Garrett-Braddock

June 14, 2024

4  out of  5 rating by PK Garrett-Braddock
"Added a new vehicle on the app and was able to get paperwork started. A follow up to finish the process. Nice and friendly to work with."
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Patrick Clayton

June 13, 2024

5  out of  5 rating by Patrick Clayton
"It feels good to call and not have to any details for them to know who you are. Very fast, professional, and courteous!"
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Kaylie McClain

June 13, 2024

5  out of  5 rating by Kaylie McClain
"I’m a newly adult paying way too much on my car insurance and Kristie helped me out so much and was so fun to talk to as well as jam to the fun music !"
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Amaya Tillman

June 13, 2024

5  out of  5 rating by Amaya Tillman
"Amazing service!"
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Debbie Hargrove

June 12, 2024

5  out of  5 rating by Debbie Hargrove
"Christina was very helpful, polite, and professional. She was very informative discussing State Farm's new preventive for the home's electrical system: TING. Thank you, Christina. I am looking forward to receiving TING."
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Kimberly Gray

June 11, 2024

5  out of  5 rating by Kimberly Gray
"Whenever I have needed State Farm, there has never been a fuss. They walk me through the process and we are taken care of quickly and professionally. I aways work with knowledgeable and friendly folks. A big thank you to my home team. Jocelyn Hopes team is amazing. Thank you Kristie and the rest of the wonderful group there. I have never worked with a better insurance company."
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Belinda Scanlon

June 10, 2024

5  out of  5 rating by Belinda Scanlon
"Very Helpful with my policy so I understand it thank you for Marlon. He helped me a lot."
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Sean N.

June 7, 2024

5  out of  5 rating by Sean N.
"Great service, friendly, competitive pricing in premiums for a rental house we own. What’s not to like? Thanks Tonia!"
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Nikki Taylor

June 7, 2024

5  out of  5 rating by Nikki Taylor
"I had a great experience with the agent. I recommend this company."
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Caroline Engle

June 7, 2024

5  out of  5 rating by Caroline Engle
"I’ve needed to reach out to this team for multiple claims lately and they have been absolutely wonderful! Thanks to them for making this process such an easy one. Highly recommend working with them."
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Joe Pulaski

June 6, 2024

5  out of  5 rating by Joe Pulaski
"Thank you for following through!"
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Ginger Sabaj

June 6, 2024

5  out of  5 rating by Ginger Sabaj
"Great customer service! Thank you for your help. Mrs Hope and Tonia"
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Patricia Pierce

June 5, 2024

5  out of  5 rating by Patricia Pierce
"I really appreciate Jocelyn Hope State Farm Insurance. Their staff is always so helpful, and courteous. Great agency!!!!!"
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Kelsi Record

June 4, 2024

5  out of  5 rating by Kelsi Record
"Marlon is fantastic! He was so helpful and knowledgeable with my policy."
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Javante Butler

June 4, 2024

5  out of  5 rating by Javante Butler
"I stopped by to inquire about insurance while in the area. Marlon greeted me and was able to answer all my questions thoroughly. He was tremendous help."
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chris Kimbrough

June 4, 2024

5  out of  5 rating by chris Kimbrough
"Marlon the agent that helped me was amazing!!! Took his time and explained everything. Definitely made me feel better about my situation."