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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

miracle prakel

March 13, 2023

5  out of  5 rating by miracle prakel
"very good very friendly and nice"

Arturo Hill

March 10, 2023

5  out of  5 rating by Arturo Hill
"Brandon figured out the best coverage for my needs and did not over sell. Good rates and no medical exams depending on the amount of coverage. Thanks again!"

Aaron Shelby

March 9, 2023

5  out of  5 rating by Aaron Shelby
"This guy Brandon Durr is freaking awesome! He help me a lot & was very professional. I’m glad I came across this agent! High recommend him!"

Sravan Kumar

March 8, 2023

5  out of  5 rating by Sravan Kumar
"I took a renters and auto insurance from Jocelyn. she will give the best deal for any policy. I paid almost 50% less compared to previous year with same benefits. I will rate her 5/5 and also her team will respond very quick for your queries."

Brandon Durr

March 7, 2023

5  out of  5 rating by Brandon Durr
"Excellent office that believes in being professional and well educated."

Cecilia Williams

March 7, 2023

5  out of  5 rating by Cecilia Williams
"Thank you, Brandon! I appreciate your professionalism and prompt attention to my requests. It’s great working with such a pleasant and knowledgeable sales rep."

alexus moore

March 7, 2023

5  out of  5 rating by alexus moore
"Brandon Durr has been absolutely amazing to work with! He truly made the process so smooth and easy, he made sure to explained every detail of each policy I was looking into. He really goes above and beyond to ensure you’re completely satisfied with your experience."

Alexis Durr

March 7, 2023

5  out of  5 rating by Alexis Durr
"Would highly recommend Brandon. He’s extremely knowledgeable and takes care of you."

Jasmine Burns

December 10, 2022

5  out of  5 rating by Jasmine Burns
"I had the best experience from Jocelyn and Michael. I was able to get everything I needed done in the same day. They made sure to explain everything to me and provided me with the best options for me. It was more than just getting insurance but I felt like a part of their family from the moment I called in."

Josie Prouty

December 8, 2022

5  out of  5 rating by Josie Prouty
"I have been with State Farm for many years.They have the best customer service and I am very happy with them."

David Hamilton

December 8, 2022

5  out of  5 rating by David Hamilton
"Johnny took time with me and after being with my other insurance for years got me a rate well below my current rate, I couldn't be more thankful."

John D York

December 7, 2022

5  out of  5 rating by John D York
"I have had a number of dealings with Kelly and have found her to be MOST responsive. Additionally she is bright, cunning with good hymor. Very knowledgeable of her craft, she gets adder every request and gives new meaning to the old phrase... "Getter Done"! She is a Princess !!!!!"

Tinita Rivers

December 1, 2022

5  out of  5 rating by Tinita Rivers
"I was very pleased with the quick response to my request. Thank you Kelly you totally rock!"

Michael Juarez

December 1, 2022

5  out of  5 rating by Michael Juarez
"Jonny save me 125.00 a month and was a professional in answering all questions."

tanner warner

November 29, 2022

5  out of  5 rating by tanner warner
"Johnny did an incredible job assisting me with the writing of my new policy. He listened to every need and applied it to the policy, made sure my payment method was set up exactly as I needed and gave me great information regarding life insurance and took it upon himself to run quotes for me. 10/10 employee, management should keep a sharp eye on him, with service like his he has a great future ahead of him!"

regina williams

November 29, 2022

5  out of  5 rating by regina williams
"Kelly is the friendliest, most professional, helpful, understanding and able to understand insurance agent I have ever done business with. Kelly, was my agent at a previous insurance agency and her customer service let me know, that where Kelly goes, I go. So, I am now with State Farm and back with Kelly. The awesome rates were just the cherry on top. As always, thanks Kelly."

Vicki Parker

November 14, 2022

5  out of  5 rating by Vicki Parker
"Kelly is a dream to work with! She went over every single line of my Auto and Home Owners policies with me. She answered all of my questions, and made suggestions when asked. She is very knowledgeable, really knows her insurance! On top of her professionalism, she is easy to talk with. Very friendly and personable, with a great sense of humor! Happy I went with this agency. Kelly is great. She is definitely an A+ bonus to this agency."

P Adams

November 9, 2022

5  out of  5 rating by P Adams
"I appreciate the quick response I received when asking for help with a claim!"

Jim McCullough

November 8, 2022

5  out of  5 rating by Jim McCullough
"Let me add my name to the long list of positive and grateful reviews for Jocelyn Hope's Office and especially the excellent care and genuine assistance provided to me by Danielle Underwood! Best wishes for your continued success!!!"

John Parady

November 8, 2022

5  out of  5 rating by John Parady
"Courtney was very responsive to my request and got things done quickly with updated pricing. I recommend this office highly."

Aginah Muhammad

November 8, 2022

5  out of  5 rating by Aginah Muhammad
"Jocelyn and Michael were extremely knowledgeable about the life insurance products offered. They took time to evaluate my current policies and provide recommendations for additional products that will provide the type of coverage that will be beneficial to my family. Not only do I appreciate their knowledge but their patience while working with me."

Richard Kubala

November 5, 2022

5  out of  5 rating by Richard Kubala
"State Farm has always been great to work with over the decades I have had coverage with them. Kelly at the Jocelyn Hope office was very quick and responsive with what I needed and was very nice and professional. I do highly recommend them for your insurance needs."

Robert Warner

November 3, 2022

5  out of  5 rating by Robert Warner
"Transferred insurance from Agent in Austin to Jocelyn Hope. Kelly has been extremely helpful and friendly. Entire process was made easy by this team."

Aminah Muhammad

November 1, 2022

5  out of  5 rating by Aminah Muhammad
"Jocelyn Hope, I watch you on "Lite it Up" Podcast I enjoyed your concerns in helping others. Thank you so much for taking time too listening to my concerns and planning for my grandchildren future. You was helpful, very professional in answering all of my questions, sharing with me the best options for their future. I appreciate you advice I am confident that my grandchild's will be thankful. Aminah Muhammad"

Kathy Edmondson

October 25, 2022

5  out of  5 rating by Kathy Edmondson
"Refi car needed to change lien holder, easy process"