State Farm® Insurance Agent Jocelyn Hope

"I had a terrific experience starting my Insurance plan with Jocelyn and her team. The agent that assisted me, Averion, made sure that the process was seamless and thoroughly explained the plans they offered. I would definitely recommend for anyone looking for an insurance provider!"

"Jocelyn’s staff has always been good to me. Every time I call I get friendly and efficient customer service. Avy was able to help get my renters insurance started and made sure I had everything I needed."

"It is always a pleasure speaking with the staff at Jocelyn Hope State Farm. Everyone is very friendly and professional in handling my payments. Kristie was very helpful when I stopped by the office to update some paperwork recently. We had a lovely conversation. She and Jocelyn made me feel right at home."

"Very friendly staff, affordable pricing, and always responsive. I highly recommend this office and insurance coverage to everyone."

"I had a great conversation with Tonia. She was very helpful and knowledgeable about different coverages in question that we had. She is the best. We give her two high fives! Thank you Mrs. Tillman"

"Kristie was such a big help and very Professional in helping me, Thank You I really appreciate you, if you are looking for a Great Insurance Company, Jocelyn Hope - State Farm Grapevine Texas is the one"

"I am very fortunate to have found Jocelyn Hope Insurance Agency. I had always thought that State Farm would be more expensive and out of my price range, but that wasn't the case. My home rate was a little less, but I saved over $120 a month on my Auto Insurance. I have been dealing with Kristie, and she is incredible. My previous agent was extremely knowledgeable, but I had very little to no access to him when I had concerns or questions. My son who is in 20's also transferred his insurance to them and save a lot of money. I think you will find that customer service is a high priority for them."

"Friendly and helpful staff. Very easy to work with."

"I am so thankful for Jocelyn Hope State Farm! With every insurance carrier raising rates we actually SAVED money by switching to State Farm! We are saving almost $600!!! I was so shocked considering every other insurance company I contacted was thousands of dollars more than our current policy. Plus the coverage is fantastic and more than what our currently policy offered. Besides saving money everyone at Jocelyn’s office is so helpful, very responsive and extremely kind! Couldn’t recommend enough and so thankful to be saving money on insurance!!"

"Kristie , I feel proud that Got you ..only few are like you in the world. 5* is less for you so giving 5+* for your beyond service as I had always an excellent experience working with Kristie , she provided exceptional service, taking the time to clearly explain all my options and helping me find the best coverage to meet my needs. She was always responsive, knowledgeable, and genuinely cared about ensuring I was confident in my choices. I truly appreciate the personalized attention and professionalism. Highly recommend Kristie for anyone looking for top-notch insurance services as he will always available on your need and on your time to help and explain to any extent."

"I really appreciate Jocelyn Hope State Farm Insurance. Their staff is always so helpful, and courteous. Great agency!!!!!"

"Averion is amazing. She is extremely knowledgeable. She knew how to handle my last minute, end of the day requests efficiently and professionally. I was stressing, but her demeanor and attitude calmed me down. They have helped my mom in the past when she first moved here. Highly recommend this agency."

"I highly recommend this agency that puts customers first! They are very friendly, knowledgeable and always willing to address my concerns."

"Great experience. The whole staff are polite and very friendly and helpful"

"It was a pleasure speaking with Averion. She was very knowledgeable, and polite."

"Jocelyn and Mike are amazing. They have been so helpful in understanding insurance and finding what policies work for me. Very attentive and caring. 10 out 10 I recommend!!! 😀"

"I can’t say enough about the exceptional service and professionalism of Jocelyn. Her expertise in her field is unparalleled, and she always approaches every situation with such calm and reassuring peace. It’s clear she is deeply knowledgeable and passionate about what she does, which makes working with her an absolute pleasure. Our business referral connection has been invaluable, and I truly appreciate the trust and support we’ve built. I look forward to continuing this amazing partnership for many more years to come!"

"I cannot say enough great things about the incredible service I received while purchasing my car insurance! Averion H. was knowledgeable, patient, and went above and beyond to ensure I understood every detail of my policy. She helped me find the perfect coverage that fit my needs and budget, all while maintaining a friendly and professional attitude. The entire process was smooth and stress-free thanks to her expertise and care. I feel confident and well-protected thanks to her guidance. Highly recommend working with her for any insurance needs!"

"Called and paid my home insurance. As always was a great experience! Jocelyn et all are fantastic service oriented people and a joy!"

"Christy was absolutely great and helping me regarding changes in my insurance. Only reason I'm not giving a five is because you couldn't meet my expectations regarding the auto insurance. Christy has great customer skills and listening skills, along with her follow-up with me."

"Outstanding costumer service. They go above and beyond to ensure your satisfaction. Very kind and welcoming, as well as extremely knowledgeable! So glad I found this State Farm office."

"Averion was very helpful with getting my Home and Auto insurance switched over to State Farm. Not only did a save a hundreds, I also got more coverage in doing so. I appreciate being taught about my coverages and what they mean, rather than being sold the cheapest cut. I am new to this area and it means a lot to have a local agent here for my needs. I appreciate everyone in the office as they are all friendly and answer the phone quick!"

"As someone in financing, I understand the importance of providing clients with exceptional service and care—principles that are essential to my business. From the moment Kristie reached out, she demonstrated professionalism and a clear understanding of my needs, asking the right questions to address my inquiry about car insurance. I appreciated her attention to detail, ensuring that the quote she provided was not only accurate but also aligned with my current coverage and needs. What stood out most was her approach—I never felt like I was being sold; instead, I felt genuinely cared for and supported throughout the process. Ultimately, we insured all four of our cars through State Farm, which resulted in significant savings. Kristie also recommended bundling our home renter’s insurance, further maximizing our benefits. We are extremely pleased with State Farm and the excellent service Kristie provided. Her professionalism and dedication have truly exceeded our expectations."

"Kristie does great work, very pro indeed!"

"I had the pleasure of working with Kristie, an insurance agent at Jocelyn Hope State Farm, and I can't recommend her highly enough! From the moment I reached out, she was incredibly professional, knowledgeable, and attentive to my needs. Kristie took the time to explain my options thoroughly, making sure I understood every detail and was comfortable with my coverage choices. She went above and beyond and I truly felt like she had my best interests at heart. Her customer service is outstanding, always responsive and friendly, and she made the entire process seamless and stress-free. If you're looking for an insurance agent who is not only highly skilled but also genuinely cares about her clients, Kristie is the one to call! 5 stars all the way!"