State Farm® Insurance Agent Jocelyn Hope

"I cannot say enough great things about the incredible service I received while purchasing my car insurance! Averion H. was knowledgeable, patient, and went above and beyond to ensure I understood every detail of my policy. She helped me find the perfect coverage that fit my needs and budget, all while maintaining a friendly and professional attitude. The entire process was smooth and stress-free thanks to her expertise and care. I feel confident and well-protected thanks to her guidance. Highly recommend working with her for any insurance needs!"

"Called and paid my home insurance. As always was a great experience! Jocelyn et all are fantastic service oriented people and a joy!"

"Christy was absolutely great and helping me regarding changes in my insurance. Only reason I'm not giving a five is because you couldn't meet my expectations regarding the auto insurance. Christy has great customer skills and listening skills, along with her follow-up with me."

"Outstanding costumer service. They go above and beyond to ensure your satisfaction. Very kind and welcoming, as well as extremely knowledgeable! So glad I found this State Farm office."

"Averion was very helpful with getting my Home and Auto insurance switched over to State Farm. Not only did a save a hundreds, I also got more coverage in doing so. I appreciate being taught about my coverages and what they mean, rather than being sold the cheapest cut. I am new to this area and it means a lot to have a local agent here for my needs. I appreciate everyone in the office as they are all friendly and answer the phone quick!"

"As someone in financing, I understand the importance of providing clients with exceptional service and care—principles that are essential to my business. From the moment Kristie reached out, she demonstrated professionalism and a clear understanding of my needs, asking the right questions to address my inquiry about car insurance. I appreciated her attention to detail, ensuring that the quote she provided was not only accurate but also aligned with my current coverage and needs. What stood out most was her approach—I never felt like I was being sold; instead, I felt genuinely cared for and supported throughout the process. Ultimately, we insured all four of our cars through State Farm, which resulted in significant savings. Kristie also recommended bundling our home renter’s insurance, further maximizing our benefits. We are extremely pleased with State Farm and the excellent service Kristie provided. Her professionalism and dedication have truly exceeded our expectations."

"Kristie does great work, very pro indeed!"

"I had the pleasure of working with Kristie, an insurance agent at Jocelyn Hope State Farm, and I can't recommend her highly enough! From the moment I reached out, she was incredibly professional, knowledgeable, and attentive to my needs. Kristie took the time to explain my options thoroughly, making sure I understood every detail and was comfortable with my coverage choices. She went above and beyond and I truly felt like she had my best interests at heart. Her customer service is outstanding, always responsive and friendly, and she made the entire process seamless and stress-free. If you're looking for an insurance agent who is not only highly skilled but also genuinely cares about her clients, Kristie is the one to call! 5 stars all the way!"

"Always very helpful! Makes life a lot easier"

"I’ve been a State Farm Customer for over 40 years. My agent was a personal friend Zane I got great service. When I moved to Texas a few years ago I changed agents as my friend had retired. I honestly didn’t expect to get this level of customer service anymore but Jocelyn Hope and her team have delivered. I highly recommend them for your insurance needs."

"Kristie and team do a wonderful job in this branch. Fast and efficient. I was definitely not a State Farm customer until I found them. Now, you can’t drag me away! Keep up the good work!"

"Recently I was able to meet with Jocelyn and Mike about discussing their Life insurance plans that also carried future financial benefits. I have had awful experiences in the past with plans that were supposed to be beneficial for retirement and long term savings as well as life insurance benefits. I realized that I had been dealing with people that were just trying to sell me something. Working with Jocelyn and Mike was a whole other level! They literally spent over two hours with me just to make sure I didn’t leave their office without knowing and understanding every single detail of the plans they were presenting! I have been wanting to diversify my portfolio and they had the best options with the most thorough explanation for my needs. I walked out of their office truly feeling more financially confident and educated! I highly highly recommend them for your business, personal and financial growth as well. We will be ready to also start our kids on plans that they offered to secure their financial and insurance needs as well."

"I was with my best friend and had the chance to witness Kristie in action at State Farm. WOW! I was genuinely impressed with her customer service skills that I felt compelled to write this review. She saved my friend a ton of money and It was evident that she truly cares about providing the best service possible for her clients! You got a good one Jocelyn Hope! Thank You Kristie!"

"So far everything has been going smooth. By the grace of God, I’ve not had to make a claim. With insurance companies, that’s how you know if you have a good company or not so we shall see. But purchasing auto and renters insurance has been smooth and affordable."

"Avy was so patient with my crazy schedule and got me everything I needed answered every question in detail by far the best experience I've had with and individual since covid started much less an insurance provider thank thank you thank you again Avy for your great service I will be letting all ky people know about you and your offices"

"As a general contractor that primarily deals with insurance claims, it is a rarity to have an insurance agent contact me directly and inquire about the products and services we provided for a mutual client. This agency went above and beyond 99% of insurance agent(s). Customer service and a simple phone call make a huge difference in today's society. Thank you!"

"Kristie has been taking really great care of me and meeting all my insurance needs above and beyond my expectations at a rate that we can afford.🤠"

"Pamela was amazing! Very personable and really listened to my needs."

"Always very helpful and responsive!"

"I am really thank you so much .you are the best 👌. God bless you and your family. customer service here is stellar! Thank you again for your services 🙏more than 5 🌟"

"Pamela was a great help with finding me the right coverage at a reasonable price. She was very friendly and knowledgeable. Greatest experience I've had while shopping for insurance. Thank you ma'am! 😊"

"Great service"

"Excelente staff very helpful."

"Kristie was so knowledgeable and informative in explaining the coverages and answering my questions. She was very professional while still personable. She is an asset to your company"

"Pam is great. Very helpful. No waiting. She took care of my questions and needs on the spot. Love this agency!"