State Farm® Insurance Agent Jocelyn Hope
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gary Chan
February 18, 2026
"I have a great experience with Averion. She was friendly and professional. Thank you so much for her help."
Ernest Neeley
February 18, 2026
"Cheryl really impressed me as she listened to what we wanted from the homeowner’s and auto insurance policies. She was thorough and nice, never condescending and always open to modifying based on our needs. She made helpful suggestions and truly showed she cared that she was giving a well-thought out policy. Highly recommend her!"
"I'm thrilled, Ernest, to hear about your positive experience with Cheryl! It's great to know she was able to provide the attentive and caring service we strive for at State Farm. Your recommendation means a lot to us, and I'll be sure to pass your kind words along to Cheryl. Thanks for trusting us with your insurance needs!"
Jordan Sloan
February 5, 2026
"I really appreciate the help that Lauren was able to give me! She’s very knowledgeable was very professional it was great talking to her."
"I'm thrilled to hear that Lauren was able to provide such great support, Jordan. She truly is a gem on our team and I'm glad you enjoyed your conversation with her. Thanks for being part of our State Farm family!"
Mason Bryant
February 5, 2026
"Lauren Roberts was very professional and knowledgeable! Thank you for your expertise!"
"I'm thrilled to hear that Lauren provided you with such a great experience, Mason! Providing professional and knowledgeable service is our top priority, and it's fantastic to know that Lauren hit the mark. I'll be sure to pass along your kind words to her. Thanks for trusting us with your insurance needs!"
Kim Oneal
February 5, 2026
"Great customer service! Lauren Roberts was a gem. Absolutely answered my questions. If she didn’t know the answer she made it a priority to find the answer. Thanks Lauren"
"I'm thrilled, Kim, to hear that you had such a positive experience with Lauren. She's truly dedicated to making sure our customers are well taken care of, and it's great to know she was able to assist you so thoroughly. I'll be sure to pass on your kind words to her. We appreciate your trust in us for your insurance needs!"
Landon Johnson
February 5, 2026
"Lauren Roberts was very helpful to me and very knowledgeable about the products she discussed! Very satisfied!"
"I'm thrilled to hear that Lauren was able to assist you so well and that you're very satisfied with the experience, Landon! We always aim to provide knowledgeable and helpful service. Thanks for trusting us with your insurance needs!"
Melissa Roberts
February 5, 2026
"It has been a pleasure speaking to your agent Lauren Roberts regarding my insurance needs. She was very knowledgeable regarding your products and suggested other services to fit my needs. I appreciate the time spent on my inquiries and needs. The answers I received were clear and precise. Lauren was very helpful in giving me the information I was seeking and more. I will definitely be considering State Farm and will make decisions once I run everything discussed with my husband. Thanks again for your recommendations and knowledge that best suit my needs!!"
"I'm thrilled, Melissa, to hear about your positive experience with Lauren! She is indeed wonderful, and we're lucky to have her as part of our team. It's great to know she was able to provide clear and precise answers to your questions and suggest products that align with your needs. Thanks a lot for considering State Farm, and give us a shout if there’s anything else you need!"
Kimberly Onyeri
February 5, 2026
"It’s been a wonderful experience working with Lauren Roberts. Her expertise and patience was very much appreciated!"
"I'm thrilled, Kimberly, to hear about your positive experience with Lauren! Her expertise and patience are truly shining qualities that we value so much on our team. We're delighted to have been able to assist you and make your experience with our State Farm office a great one!"
Manuel Cereceres
January 15, 2026
"Great customer service, thank you Adriana!"
"I'm thrilled to hear that you had a great experience with us, Manuel! Adriana truly is a gem, and we're lucky to have her on our team. We are grateful for your trust in us for your insurance needs!"
Angela Shivers
January 8, 2026
"Averion was a great help!"
"It’s wonderful to hear that Averion was able to assist you so well, Angela! We always strive to provide top-notch service, and I’m thrilled that you had a positive experience. We appreciate your trust in us for your insurance needs!"
Patty H
January 8, 2026
"everyone that works here is super nice and always so welcoming. I never have any issues and they handle my requests promptly"
"I'm thrilled to hear that you've had such positive experiences with our team, Patty. We really strive to create a friendly and efficient environment for our customers. We appreciate your trust in us for your insurance needs!"
Nikki Trigg
January 5, 2026
"Tonya has superb customer service skills. She was very pleasant, understood my needs and addressed all my concerns. Wonderful team over there! They never let me down!"
"Nikki thank you so much for sharing on your experience with Tonia! We think she is so exceptional too! Appreciate having you in our State Farm family. "
Larry Williams
December 24, 2025
"Had the pleasure of speaking with Averion about a new life insurance policy. She was super helpful the whole way and made the process extremely easy. I'd definitely recommend speaking to her"
"I’m thrilled to hear that Averion was able to make your experience a positive one, Larry! We always aim to make things as smooth and straightforward as possible. Thanks for the recommendation and trusting us with your insurance needs!"
Camellia Rae
December 22, 2025
"Kristy was kind and professional while thoroughly explaining the various aspects of auto insurance coverage. She was able to implement all requested changes that fit my needs. I would recommend State Farm, specifically Agent Jocelyn Hope’s office, for anyone in the market for insurance coverage."
"Five star experience: professional, friendly and caring is what we strive for, thanks Camellia for your feedback and business!"
Jim Boots
December 10, 2025
"Kristy was great to work with. Prompt and professional service."
"I'm thrilled, Jim, to hear you had a great experience working with Kristy! We always strive to provide prompt and professional service to our customers. We appreciate your trust in us for your insurance needs!"
Ellie Kiesewetter
December 4, 2025
"Everybody in the office is welcoming and so helpful. Kristi is awesome😊"
"Thank you Ellie, that most certainly is our Hope Team’s goal! Thanks for taking time to share, we appreciate you "
Bill Knapp
December 4, 2025
"Just wanted to say thank you Kristy for all you do . Whenever I call and need something you take care of right then. Good customer service is appreciated. Thx again
Bill knapp"
"Thank you Bill for being such a valued customer and making Tonia's day with this review! Have a great one!"
Laura Casarez
December 3, 2025
"I love how amazing this company helps people with all things, I have years with them, for me they are the best 👌🤗❤️"
"Your wonderful review made my day, Laura! It’s folks like you who make our job so rewarding. We're thrilled to have had you with us for years and are always here to help with whatever you need. Thanks for being such an amazing part of our State Farm family!"
Rick Diaz
December 3, 2025
"Kelly Guerra was great to work with. Very knowledgeable and courteous. Highly recommended agency."
"Hi Rick, wow thanks for the great feedback, means so much! Kelly does a great job, thanks for recognizing her as a valued partner for your auto and home insurance needs!"
Elizabeth LaFollette
November 27, 2025
"Superb! Professional and polite! Thanks as always for a great experience!!"
"I'm thrilled to know that you had another great experience with us, Elizabeth. We always strive to be both professional and polite, so your feedback means a lot. Looking forward to serving you again in the future!"
Debbie Hargrove
November 27, 2025
"Recieved excellent customer service with Averion. She provided amazing customer service in helping my decision with bundling home and car insurance. Aversion was kind, pleasant, patience in explaining the best options available, and keeping the cost affordable. State Farm is blessed to have a treasure in Averion."
"Debbie thanks for acknowledging how helpful and informative Kristie is. Our team loves to help and educate and Ting is a great safety feature!"
Snake Pliskken
November 26, 2025
"These folks have always been spot on and Kristy was a saint with the help of switching over to my new truck! Thank you for everything!"
"I'm thrilled to hear that you've had such a positive experience with us, and I'll be sure to pass on your compliments to Kristy, she truly is fantastic! We're always here to make transitions like switching to a new truck as smooth as possible. Safe travels in your new ride!"
J Kinney
November 25, 2025
"affordable policies and exceptional customer service. everyone in the office is professional and knowledgeable about State Farm’s products."
"Yay! We’re so happy you are happy! We love to save our customers! "
Michael P
November 25, 2025
"Got auto insurance today in minutes. Super friendly staff, thank you Aberion!"
"Thank you Michael for sharing your positive experience with Avy! That's our goal with every interaction and this made her day!😊"
Dallas Fan
November 7, 2025
"Causing a bad experience is not ok in my opinion"
"Flagged: This review has been reported to Google as Fake or Deceptive
As much as this saddens our team, our record of providing exceptional service stands. We remain committed to exceptional service and professionalism for all we serve. "